Norman Motor Group recognized and awarded as CarGurus 2023 Top-Rated Dealer for excellence in customer service 3 years in a row!
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CarGurus recognizes Norman Motor Group with 2023 Top-Rated Dealer Award for excellence in customer service
LANGLEY CITY, BC – March 20, 2023 – Norman Motor Group today announced that it has been named a 2023 Top-Rated Dealer by CarGurus (Nasdaq: CARG), the No. 1 visited digital auto platform for shopping, buying, and selling new and used vehicles1. The prestigious annual award is the longest-running program of its kind, honoring an exclusive group of dealers who consistently deliver exceptional customer service to car shoppers. Norman Motor Group achieved Top-Rated Dealer status by maintaining a minimum 4.5 out 5-star average rating and earning at least five verified customer reviews through the CarGurus platform in 2022.
“Like CarGurus, our Top-Rated Dealers recognize the importance of being a trusted resource in helping customers shop, buy, and sell with certainty and ease,” said Spencer Scott, Executive Vice President of Sales and Service at CarGurus. “We commend Norman Motor Group for continuing to raise the bar through reliable guidance and tools that support greater convenience and transparency for consumers.”
“Here at Norman Motor Group, we pride ourselves on exhibiting the best of the best in customer service, and we are thrilled to be recognized as a CarGurus Top-Rated Dealer in 2023. This award acknowledges our entire staff’s commitment to meeting and exceeding our customers’ expectations day after day. Developing trusted relationships is central to our business, and we will strive to provide this same level of excellence in the years to come.” - Norman Motor Group Management
CarGurus invites shoppers to review and rate dealerships with whom they have interacted during their car shopping experience on the CarGurus platform. Dealer ratings and reviews are visible to the public on the site and help CarGurus provide the transparent experience that car shoppers have come to trust. Dealer feedback also factors into the CarGurus algorithm, which sorts and ranks vehicle deal ratings for shoppers based on a rich set of data points.
CarGurus (Nasdaq: CARG) is a multinational, online automotive platform for buying and selling vehicles that is building upon its industry-leading listings marketplace with both digital retail solutions and the CarOffer online wholesale platform. The CarGurus platform gives consumers the confidence to purchase and/or sell a vehicle either online or in-person, and it gives dealerships the power to accurately price, effectively market, instantly acquire and quickly sell vehicles, all with a nationwide reach. The company uses proprietary technology, search algorithms and data analytics to bring trust, transparency, and competitive pricing to the automotive shopping experience. CarGurus is the most visited automotive shopping site in the U.S. 1
CarGurus also operates online marketplaces under the CarGurus brand in Canada and the United Kingdom. In the United States and the United Kingdom, CarGurus also operates the Autolist and PistonHeads online marketplaces, respectively, as independent brands.
CarGurus® is a registered trademark of CarGurus, Inc., and CarOffer® is a registered trademark of CarOffer, LLC. All other product names, trademarks and registered trademarks are the property of their respective owners.
1 Similarweb: Traffic Report, Q4 2022, U.S.
Norman Motor Group
20027 Fraser Hwy. Langley BC V3A 4E4